Workforce, Training, Leadership

Tuesday, July 29, 2025
1:15 PM - 2:15 PM
The Future of Analytics and Big Data in Telecommunications
Track: Workforce, Training, Leadership
 

Telecom network teams must learn how to recognize the key fundamentals of data science and engineering that can help make networks more efficient and streamlined. Attendees will learn how statistics, AI, ML, and automation can help drive data-based network-related decision-making. Finally, this session will share a view of SCTE’s new programs for Python and Data Analytics, and how attendees can earn skill-based badges in these areas.

2:30 PM - 3:30 PM
Legacy to Leadership: Bridging Generational Wisdom to Power Tomorrow's Telecom Innovation
Track: Workforce, Training, Leadership
 

Deloitte's 2024 Telecommunications Industry Outlook reported that 30% of telecom operators say knowledge transfer from retiring workers is their most urgent workforce challenge. This creates a $15 billion potential productivity gap in North American telecom operations by 2026. As experienced telecom professionals retire, they take decades of critical network knowledge with them. Learn proven strategies to bridge this generational gap, combining veteran expertise with emerging AI and automation capabilities.

Wednesday, July 30, 2025
8:00 AM - 9:00 AM
Building Resilient Telecom Teams with WISER Adaptive Leadership and Coaching
Track: Workforce, Training, Leadership
Erin Wheeler

Three-quarters of telecom companies identify the shortage of skilled workers as their primary challenge. Despite attractive salaries, this gap persists due to the generational preference for traditional four-year degrees over trades. Moreover, leaders of smaller workforces need to adapt to continual uncertainty while keeping teams engaged and high performing. This session will share a proven framework that empowers you to navigate change, build resilience, and confidently lead. Walk away with practical coaching techniques and adaptive leadership strategies to strengthen your team and drive results while maintaining your well-being as a leader.

Thursday, July 31, 2025
8:00 AM - 9:00 AM
Wired for Excellence: Building the Telecom Workforce of Tomorrow
Track: Workforce, Training, Leadership
David Gordon

In the telecom world, the most significant innovations aren't found in the cables or the code but in the people who build them. Discover how you can help your team close critical gaps in talent, training, and leadership to meet today’s rigorous network demands. This session explores workforce development strategies, technical upskilling, and adaptive leadership techniques that can equip teams with the expertise to manage high-performance networks and thrive in a fast-evolving regulatory and operational landscape.

9:15 AM - 10:15 AM
Unleash the Hero Within: Harnessing Organic Intelligence in the Age of AI
Track: Workforce, Training, Leadership
John Armstrong

According to the 2024 Global State of the Skills Economy Report by Cornerstone, demand for human skills continues to outpace digital skills, with North America seeing a 2.4 times higher demand for human skills. This underscores the market's need for programs that enhance human-centered capabilities alongside the telecom industry’s technological advancements. In this dynamic seminar, you’ll discover the five essential inner tools that drive success, helping you navigate uncertainty, make empowered decisions, and take bold action to lead with clarity in a rapidly evolving technological landscape.