Chad W. Kay is a Senior Director of Technical Operations and Engineering with more than 31 years of experience advancing CATV systems, fiber optic networks, and large scale telecommunications infrastructure. Throughout his career, he has led multimillion dollar deployments, optimized field operations, and driven innovation across complex hybrid fiber and all fiber environments. Chad specializes in transforming operational performance through data driven decisioning, network automation, and integrated plant intelligence. His work focuses on reducing OPEX, improving reliability, and enabling scalable fiber growth for service providers facing rising demand and tightening budgets. A recognized leader in fiber engineering, outside plant strategy, and network modernization, Chad has guided teams through major rebuilds, fiber deep initiatives, and next generation access migrations. His hands on background — from splicing and sweep analysis to executive level program leadership — gives him a uniquely practical perspective on how automation and integrated data can reshape field operations. At ISE EXPO, Chad will share real world strategies for Driving Fiber OPEX Efficiency through Integrated Data and Automation, offering actionable insights for operators seeking to streamline workflows, reduce truck rolls, and unlock measurable operational savings.