Full Name
Kevin McDorman
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Speaker Bio
Kevin's team is responsible for providing technical support for more than 35 million mobility, wireline, and IP based contacts each year. In addition, his team owns Back Office Support, Consumer Product Experience and Enterprise messaging. In December 2021 Kevin added Operational Collections to his portfolio where his team drives immediate cash flow and balance resolution for more than 23 million contacts each year. Since beginning his career as a sales representative in 2002, Kevin has held various leadership positions throughout AT&T. Most recently, he served as the Vice President of Finance Modernization, where he led enterprise transformation initiatives including expense optimization, supply chain synergy, call center and labor strategy. These initiatives cultivate an enterprise-wide strategic framework for customer choices and capability through data and technology. In addition, he owned the end-to-end cash cycle including credit, collections, remittance, accounts payable and payroll. Kevin has extensive experience leading teams in strategy, data and technology, and the related operational implementation. He is a Six Sigma Master Black Belt who is sought after as a champion for change and process simplification. Kevin serves on the AT&T Executive Diversity and Inclusion Council as well as a board member for Ignite MindShift, a non-profit with a mission to inspire, enable, and accelerate the fulfillment of life goals, specifically targeting underserved youth. He is a mentor and member of the AT&T Women of Finance organization and enjoys being a champion of talent. His mantra: Don’t be a leader; be a Gravitational Leader. People should naturally seek you out, not just for what you do, but also how you do it. Upon receiving his Bachelor of Science in Business Management with an emphasis on Human Resources, Kevin furthered his education with a Master of Business Administration with a focus on Finance. Residing in Dallas, Kevin and his family are avid animal lovers and enjoy volunteerism.
Kevin McDorman