Name
Case Study: Proactive End-to-End Customer Experience Through AI and Automation
Date & Time
Wednesday, August 30, 2023, 9:15 AM - 10:15 AM
Speakers
Description
Session Evaluation
This session is ETA-I approved.
Though our segment of the industry is busy deploying successful networks, we must remember, everything we do is about improving the customer journey. Toward that end, Verizon will share case studies that demonstrate proactive approaches to using field tools that drive efficiency—field management strategies that improve employee engagement and proactive approaches to installs and maintenance activity that is focused on the customer.
Location Name
Bartle Room 2202
Full Address
Kansas City Convention Center
301 W 13th St
Suite 100
Kansas City, MO 64105
United States
301 W 13th St
Suite 100
Kansas City, MO 64105
United States
Presentation 1
Learning Level
Beginner
Accreditation
BICSI, ETA Intl.